Connections FAQ

When does registration open?

Conference registration opens May 2018.

What are the registration fees?

May and June: Early Bird Rates - $700
July through October: Standard Rates - $800

What is included in the cost of my registration?

Your conference registration includes full and open access to all sessions and events. As applicable, breakfast, lunch, breaks, evening receptions, and a dinner is included. Conference attendees are responsible for all related expenses such as travel and lodging.

Does my business get a free conference seat with our Tour de Force Maintenance Plan?

The Annual Conference Pass benefit is only available to customers with 25 or more users. Platinum Plans will receive (1) free conference seat. Gold Plans will receive 50% discount on (1) conference seat. Call 419-425-4800 x2004 or email for pass related questions.

Do I get a membership discount for being a member of the Tour de Force User Group?

Unfortunately, members of the TdF User Group will not get a special discounted rate.

How will I know if I’m registered?

All attendees will receive a confirmation by email. This confirmation verifies your registration for the conference. The registration will also send an invoice for any amount due.

How can I pay?

You may pay for the conference via ACH, Check or Credit Card over the phone by calling 877-285-4800 ext. 1539. or email for any invoice related questions. At this time, we do not have an option to pay online.

Can I substitute/transfer someone else to attend the Conference?

You may transfer your registration to another person at no cost by emailing with the new registrant’s name and contact information.

What is the Cancellation Policy?

Refunds of any registration fees paid will be at the full refund rate with written notification (e-mail, fax, mail) received by Friday, September 15th, 2018. NO REFUNDS will be administered after September 15th, 2018.

When is the registration deadline?

Registrations must be made by Friday, October 5th, 2018.

Can I bring a guest to the conference?

Please do not bring guests to the conference without approval from the conference host.

Do I have to pre-register for the sessions I want to attend?

It is not required to pre-register for sessions, but responding to the pre-conference survey that will be emailed prior to the event is extremely encouraged. Responses are used to better enhance your conference experience.

When are on-site registration and badge pickup available?

Sun. Oct. 14th 3:30PM – 6:00PM in Hotel Lobby
Mon. Oct. 15th 7:00AM – 12:00PM in Partner Pavilion
**Locations & Time Subject to Change

What is the conference dress code?

Preferred attire is business casual. Meeting room temperatures vary; we recommend wearing layered clothing to ensure your personal comfort.

Is there a Conference App?

Yes. Build your schedule, check out our sponsors and find additional information about TdF Connections by downloading the YAPP App here.

How can I obtain a copy of a presenter’s presentation?

A post-conference survey will be emailed after the event and PDF files of presentations will be made available online post-conference for a limited time.

Additional Questions not covered in this FAQ?

Contact Kelli Smith, Sales & Marketing Event Manager – or 419-425-4800 x1541.

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